| Q&A |

| Some of the documents below will need Microsoft Powerpoint Reader or Adobe Reader to view them. If you do not have these programs, click the Icons to the right to download the free program you need.>>>>> |
| LTS Orientation 5-31-11 |
| www.bcbs.com Member Inquiries BCBS PPO 1-800-482-5146 Going to be out of town? Don't caught out of network (for non-emergency) Find an In network doctor |
| www.bcbsm.com Need to check the status of your bills or get a new E.O.B.? (Explanation of Benefits) |
| www.dmensions.net Durable Medical Equipment DME 1-800-831-0999 to find a provider |
| www.medcohealth.com Merck Medco 1-800-778-0735 *** Mandatory Mail Order Prescriptions for Long term Medications*** |
| www.myfordbenefits.com National Employee service center (NESC) Tax efficient Savings Plan hourly Employees 1-800-248-4444 |
| www.at.ford.com Check pay stub on line |
| www.axz.ford.com A - Plan Discount vehicle purchase 1-800-348-7709 |



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